Ordering and Shipping

It has never been easier to order!

Browse the online store and place your selected items in your shopping basket. Don't worry if you change your mind, you can always put something back on the shelf before you have to pay.

Or call us on 1300 866 657 to ask questions and discuss your specific needs.

If you select a product that others have purchased, along with another item of equipment, we may gently prompt you to look at that other item of equipment as it may complement the item of your choice. Scroll to the bottom of the page to see other items purchased with the product you have selected.

Similarly, if you are a returning browser, we may make recommendation prompts based on your previous purchases.

Hawaiian Ice is delighted to announce FREE SHIPPING anywhere in Queensland, New South Wales and Victoria, if you are a member of our Diamond Class. For those customers in other parts of Australia, we can offer heavily discounted shipping rates if you are a Diamond Class Member. Please check out our Diamond Class Membership Application page.

Our products are packed with care. All items are fully trackable and have their own Consignment Number for ease of tracking. We give you a reliable ETA and we monitor each order on a daily basis, ensuring prompt delivery.

OPTIONS: Customers do not have to use our freight service. If you wish to arrange your own pick up and delivery, just let us know when you order.